Paul Bunyan Communications is a member-owned broadband cooperative providing fiber optic fast Internet up to 10 Gig, television, voice, and IT. They were looking for a one size fit all platform to implement a continuous improvement program for a range of topics focused on improving operations and overall employee engagement/wellness.
Prior to using Ideawake, the majority of Paul Bunyan’s in-house ideas and feedback came primarily from direct emails or contact between their employees and their supervisors. When looking for a different system for their idea process, they knew that they wanted something more robust as well as something that could provide everyone an equal platform from which to voice their suggestions.
Since going live with Ideawake, Paul Bunyan has launched 5 challenges spanning a variety of topics including ideas on how to improve the office work environment, continuous improvement, and how to improve their annual TechExpo conference. To date, 149 ideas have been submitted with 14 ideas implemented over the last 2 years.